Shipping policy

Shipping Policy

Effective Date: JAN 1, 2025

At MANSA, we aim to deliver your order quickly and efficiently.

1. Processing Time

  • Orders are processed within 2–4 business days after purchase.
  • You will receive an email confirmation once your order has shipped.

 

2. Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping (U.S.): [e.g., 5–7 business days]
    • Express Shipping (U.S.): [e.g., 2–3 business days]
    • International Shipping: [e.g., 7–14 business days, customs may apply]

 

3. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number by email to monitor your delivery.

 

4. Delays

  • MANSA is not responsible for shipping delays caused by carriers, customs, or events beyond our control.

 

5. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us within 7 days of delivery at info@slkulture.com with your order number and photos if applicable.

 

6. Contact Information

If you have any questions about shipping, email us at:

Email: info@slkulture.com